Sunday, March 28, 2010

Photoshop CS3 started to crash on me ?

Hello.



I'm trying to figure out why my Photoshop CS3 and sometimes Bridge CS3 started to crash on me lately.

I did install a new ATI Radeon HD3870 card and new ram but it dosent look like thats the reason.

I say that because we have a second Mac Pro with the stock Radeon HD2600 and Photoshop CS3 also started to crash there sometimes.

It only happen sometimes. I did try to remember if i installed new Plug-ins.



I have the latest console crash.log file and i was wondering if anybody could translate it for me or check if it says anything helpful.



Hope to get a answer very soon because i use Photoshop in a daily work.



Computer specs: Photoshop CS3 %26amp; Bridge CS3 (Design Suite CS3) Mac Pro 8 Core 2.8Ghz with 14GB Ram, ATI Radeon HD3870, Mac Os X 10.5.6 (Before 10.5.4 with no crash ?)



Thank you so much.



Photographer

Sjogren-Denmark
Photoshop CS3 started to crash on me ?
Ups. forgot to post the photoshop CS3 crash.log file, Sorry

Here it comes.



Process: Adobe Photoshop CS3 [231]

Path: /Photoprogrammer/Adobe CS3/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3

Identifier: com.adobe.Photoshop

Version: 10.0.1 (10.0.1x20071012 [20071012.r.1644 2007/10/12:09:30:00 cutoff; r branch]) (10.0.1)

Code Type: X86 (Native)

Parent Process: launchd [85]



Date/Time: 2009-01-25 18:18:31.746 +0100

OS Version: Mac OS X 10.5.6 (9G55)

Report Version: 6



Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Crashed Thread: 44



Thread 0:

0 com.apple.QD 0x92007eaa _GetDstBits32BGRA + 6

1 com.apple.QD 0x91facc93 TransferAnyToAnyMasked + 1332

2 com.apple.QD 0x91fab02f StretchBlt + 4993

3 com.apple.QD 0x91f9bc6a Stretch + 3569

4 com.apple.QD 0x91f9a8e6 CommonBits + 1258

5 com.apple.QD 0x91fa9c77 CopyDeepMask + 260

6 com.apple.HIServices 0x9124af9f IconPixMap::CopyMaskedToPort(IconPixMap%26amp;, OpaqueGrafPtr*, Rect const%26amp;, short) const + 289

7 com.apple.HIServices 0x9124a55c PlotIconRefInQDPort(Rect const%26amp;, short, short, RGBColor const*, unsigned long, unsigned char, void*, char** (*)(unsigned long, void*)) + 644

8 com.apple.HIServices 0x9124a292 PlotIconRef + 390

9 com.apple.HIToolbox 0x901e7d22 PlotAnIcon(OpaqueControlRef*, OpaqueIconRef*, CGRect const*, short, short, RGBColor const*, unsigned long, CGContext*) + 136

10 com.apple.HIToolbox 0x901e7b49 _HIViewPlotAlertIcon + 215

11 com.apple.HIToolbox 0x901e7a61 PlotIconRefForAlertIcon(OpaqueControlRef*, short, Rect const*, short, short, CGContext*) + 139

12 com.apple.HIToolbox 0x901b5185 DrawOrUpdateItem(_DialogRec*, short, DITLItem*, long) + 1285

13 com.apple.HIToolbox 0x901a692d ForEachDialogItem(_DialogRec*, unsigned char (*)(_DialogRec*, short, DITLItem*, long), long) + 75

14 com.apple.HIToolbox 0x901b47e8 DrawDialog + 144

15 com.apple.HIToolbox 0x901b4274 DialogSelect + 2300

16 com.adobe.Photoshop 0x000606dd 0x1000 + 390877

17 com.adobe.Photoshop 0x006e7957 0x1000 + 7235927

18 com.adobe.Photoshop 0x00060f9d 0x1000 + 393117

19 com.adobe.Photoshop 0x00078605 0x1000 + 488965

20 com.adobe.Photoshop 0x00061461 0x1000 + 394337

21 com.adobe.Photoshop 0x006e365b 0x1000 + 7218779

22 com.adobe.Photoshop 0x000a07db 0x1000 + 653275

23 com.apple.HIToolbox 0x901b17d8 ModalDialog + 1854

24 com.apple.HIToolbox 0x901e7972 RunStandardAlert + 776

25 com.adobe.Photoshop 0x0007813e 0x1000 + 487742

26 com.adobe.Photoshop 0x0007846c 0x1000 + 488556

27 com.adobe.Photoshop 0x000d6835 0x1000 + 874549

28 com.adobe.Photoshop 0x000d6c21 0x1000 + 875553

29 com.adobe.Photoshop 0x0021973f 0x1000 + 2197311

30 libstdc++.6.dylib 0x9678010c __gxx_personality_v0 + 1108

31 libstdc++.6.dylib 0x9678014b std::terminate() + 29

32 libstdc++.6.dylib 0x96780261 __cxa_throw + 101

33 libstdc++.6.dylib 0x967805d8 operator new(unsigned long) + 100

34 libstdc++.6.dylib 0x96780689 operator new[](unsigned long) + 17

35 Portraiture 0xe0d58a79 CImagePSDataProvider::LoadTile(CImageTile*) + 1211

36 Portraiture 0xe0d63cce CImagePSTile::LoadData() + 70

37 Portraiture 0xe0d55be3 CImageFilter::FilterNextTile(CImage*) + 441

38 Portraiture 0xe0d534ea CImageFilter::CheckForNextTile(CImage*) + 46

39 Portraiture 0xe0d53574 CImageFilter::OnTimer() + 28

40 com.apple.CoreFoundation 0x958a2b25 CFRunLoopRunSpecific + 4469

41 com.apple.CoreFoundation 0x958a2cd8 CFRunLoopRunInMode + 88

42 com.apple.HIToolbox 0x900ff2c0 RunCurrentEventLoopInMode + 283

43 com.apple.HIToolbox 0x900ff0d9 ReceiveNextEventCommon + 374

44 com.apple.HIToolbox 0x9015dc6e _AcquireNextEvent + 58

45 com.apple.HIToolbox 0x902f1aa9 _RunAppModalLoop + 103

46 com.apple.HIToolbox 0x902f1c48 RunAppModalLoopForWindow + 96

47 Portraiture 0xe0d87adc CGenericDialog::DoModal(CGenericDialog*, char const*, bool) + 554

48 Portraiture 0xe0d66c07 CApplication::DoUI() + 251

49 Portraiture 0xe0d66f9b CApplication::Run() + 719

50 Portraiture 0xe0d38851 DoStart() + 217

51 Portraiture 0xe0d38c45 PluginMain + 761

52 com.adobe.Photoshop 0x0073cb5a 0x1000 + 7584602

53 com.adobe.Photoshop 0x00442119 0x1000 + 4460825

54 com.adobe.Photoshop 0x00446877 0x1000 + 4479095

55 com.adobe.Photoshop 0x0043fa70 0x1000 + 4450928

56 com.adobe.Photoshop 0x00444581 0x1000 + 4470145

57 com.adobe.Photoshop 0x00789fde 0x1000 + 7901150

58 com.adobe.Photoshop 0x0078a73e 0x1000 + 7903038

59 com.adobe.Photoshop 0x00440cd6 0x1000 + 4455638

60 com.adobe.Photoshop 0x00787371 0x1000 + 7889777

61 com.adobe.Photoshop 0x007876c9 0x1000 + 7890633

62 com.adobe.Photoshop 0x00440978 0x1000 + 4454776

63 com.adobe.Photoshop 0x0044453f 0x1000 + 4470079

64 com.adobe.Photoshop 0x004c1ef6 0x1000 + 4984566

65 com.adobe.Photoshop 0x004c3301 0x1000 + 4989697

66 com.adobe.Photoshop 0x000688cb 0x1000 + 424139

67 com.adobe.Photoshop 0x000676c7 0x1000 + 419527

68 com.adobe.Photoshop 0x000602ee 0x1000 + 389870

69 com.adobe.Photoshop 0x0006045d 0x1000 + 390237

70 com.adobe.Photoshop 0x00060570 0x1000 + 390512

71 com.adobe.Photoshop 0x00219cd6 0x1000 + 2198742

72 com.adobe.Photoshop 0x00219d31 0x1000 + 2198833

73 com.adobe.Photoshop 0x00003272 0x1000 + 8818

74 com.adobe.Photoshop 0x00003199 0x1000 + 8601



Thread 1:

0 libSystem.B.dylib 0x905c11c6 mach_msg_trap + 10

1 libSystem.B.dylib 0x905c89bc mach_msg + 72

2 ...ple.CoreServices.CarbonCore 0x95dcd56b TS_exception_listener_thread + 155

3 libSystem.B.dylib 0x905f2095 _pthread_start + 321

4 libSystem.B.dylib 0x905f1f52 thread_start + 34



Thread 2:

0 libSystem.B.dylib 0x905c1226 semaphore_timedwait_signal_trap + 10

1 libSystem.B.dylib 0x905f31ef _pthread_cond_wait + 1244

2 libSystem.B.dylib 0x905f4a73 pthread_cond_timedwait_relative_np + 47

3 com.apple.Foundation 0x947db75c -[NSCondition waitUntilDate:] + 236

4 com.apple.Foundation 0x947db570 -[NSConditionLock lockWhenCondition:beforeDate:] + 144

5 com.apple.Foundation 0x947db4d5 -[NSConditionLock lockWhenCondition:] + 69

6 com.adobe.Photoshop 0x00e70db5 0x1000 + 15138229

7 com.adobe.Photoshop 0x00e0c611 0x1000 + 14726673

8 com.adobe.Photoshop 0x00e6f2e0 0x1000 + 15131360

9 com.apple.Foundation 0x947957ed -[NSThread main] + 45

10 com.apple.Foundation 0x94795394 __NSThread__main__ + 308

11 libSystem.B.dylib 0x905f2095 _pthread_start + 321

12 libSystem.B.dylib 0x905f1f52 thread_start + 34



Thread 3:

0 libSystem.B.dylib 0x905c121a semaphore_timedwait_trap + 10

1 ...ple.CoreServices.CarbonCore 0x95e024c3 MPWaitOnSemaphore + 125

2 MultiProcessor Support 0x1ab5f06b 0x1ab29000 + 221291

3 ...ple.CoreServices.CarbonCore 0x95def10b PrivateMPEntryPoint + 56

4 libSystem.B
Photoshop CS3 started to crash on me ?
mmm, is it not possible to post a long log file here ? it dosent show the hole log file when i copy/paste it here.

Process: Adobe Photoshop CS3 [231]

Path: /Photoprogrammer/Adobe CS3/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3

Identifier: com.adobe.Photoshop

Version: 10.0.1 (10.0.1x20071012 [20071012.r.1644 2007/10/12:09:30:00 cutoff; r branch]) (10.0.1)

Code Type: X86 (Native)

Parent Process: launchd [85]



Date/Time: 2009-01-25 18:18:31.746 +0100

OS Version: Mac OS X 10.5.6 (9G55)

Report Version: 6



Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Crashed Thread: 44



Thread 0:

0 com.apple.QD 0x92007eaa _GetDstBits32BGRA + 6

1 com.apple.QD 0x91facc93 TransferAnyToAnyMasked + 1332

2 com.apple.QD 0x91fab02f StretchBlt + 4993

3 com.apple.QD 0x91f9bc6a Stretch + 3569

4 com.apple.QD 0x91f9a8e6 CommonBits + 1258

5 com.apple.QD 0x91fa9c77 CopyDeepMask + 260

6 com.apple.HIServices 0x9124af9f IconPixMap::CopyMaskedToPort(IconPixMap%26amp;, OpaqueGrafPtr*, Rect const%26amp;, short) const + 289

7 com.apple.HIServices 0x9124a55c PlotIconRefInQDPort(Rect const%26amp;, short, short, RGBColor const*, unsigned long, unsigned char, void*, char** (*)(unsigned long, void*)) + 644

8 com.apple.HIServices 0x9124a292 PlotIconRef + 390

9 com.apple.HIToolbox 0x901e7d22 PlotAnIcon(OpaqueControlRef*, OpaqueIconRef*, CGRect const*, short, short, RGBColor const*, unsigned long, CGContext*) + 136

10 com.apple.HIToolbox 0x901e7b49 _HIViewPlotAlertIcon + 215

11 com.apple.HIToolbox 0x901e7a61 PlotIconRefForAlertIcon(OpaqueControlRef*, short, Rect const*, short, short, CGContext*) + 139

12 com.apple.HIToolbox 0x901b5185 DrawOrUpdateItem(_DialogRec*, short, DITLItem*, long) + 1285

13 com.apple.HIToolbox 0x901a692d ForEachDialogItem(_DialogRec*, unsigned char (*)(_DialogRec*, short, DITLItem*, long), long) + 75

14 com.apple.HIToolbox 0x901b47e8 DrawDialog + 144

15 com.apple.HIToolbox 0x901b4274 DialogSelect + 2300

16 com.adobe.Photoshop 0x000606dd 0x1000 + 390877

17 com.adobe.Photoshop 0x006e7957 0x1000 + 7235927

18 com.adobe.Photoshop 0x00060f9d 0x1000 + 393117

19 com.adobe.Photoshop 0x00078605 0x1000 + 488965

20 com.adobe.Photoshop 0x00061461 0x1000 + 394337

21 com.adobe.Photoshop 0x006e365b 0x1000 + 7218779

22 com.adobe.Photoshop 0x000a07db 0x1000 + 653275

23 com.apple.HIToolbox 0x901b17d8 ModalDialog + 1854

24 com.apple.HIToolbox 0x901e7972 RunStandardAlert + 776

25 com.adobe.Photoshop 0x0007813e 0x1000 + 487742

26 com.adobe.Photoshop 0x0007846c 0x1000 + 488556

27 com.adobe.Photoshop 0x000d6835 0x1000 + 874549

28 com.adobe.Photoshop 0x000d6c21 0x1000 + 875553

29 com.adobe.Photoshop 0x0021973f 0x1000 + 2197311

30 libstdc++.6.dylib 0x9678010c __gxx_personality_v0 + 1108

31 libstdc++.6.dylib 0x9678014b std::terminate() + 29

32 libstdc++.6.dylib 0x96780261 __cxa_throw + 101

33 libstdc++.6.dylib 0x967805d8 operator new(unsigned long) + 100

34 libstdc++.6.dylib 0x96780689 operator new[](unsigned long) + 17

35 Portraiture 0xe0d58a79 CImagePSDataProvider::LoadTile(CImageTile*) + 1211

36 Portraiture 0xe0d63cce CImagePSTile::LoadData() + 70

37 Portraiture 0xe0d55be3 CImageFilter::FilterNextTile(CImage*) + 441

38 Portraiture 0xe0d534ea CImageFilter::CheckForNextTile(CImage*) + 46

39 Portraiture 0xe0d53574 CImageFilter::OnTimer() + 28

40 com.apple.CoreFoundation 0x958a2b25 CFRunLoopRunSpecific + 4469

41 com.apple.CoreFoundation 0x958a2cd8 CFRunLoopRunInMode + 88

42 com.apple.HIToolbox 0x900ff2c0 RunCurrentEventLoopInMode + 283

43 com.apple.HIToolbox 0x900ff0d9 ReceiveNextEventCommon + 374

44 com.apple.HIToolbox 0x9015dc6e _AcquireNextEvent + 58

45 com.apple.HIToolbox 0x902f1aa9 _RunAppModalLoop + 103

46 com.apple.HIToolbox 0x902f1c48 RunAppModalLoopForWindow + 96

47 Portraiture 0xe0d87adc CGenericDialog::DoModal(CGenericDialog*, char const*, bool) + 554

48 Portraiture 0xe0d66c07 CApplication::DoUI() + 251

49 Portraiture 0xe0d66f9b CApplication::Run() + 719

50 Portraiture 0xe0d38851 DoStart() + 217

51 Portraiture 0xe0d38c45 PluginMain + 761

52 com.adobe.Photoshop 0x0073cb5a 0x1000 + 7584602

53 com.adobe.Photoshop 0x00442119 0x1000 + 4460825

54 com.adobe.Photoshop 0x00446877 0x1000 + 4479095

55 com.adobe.Photoshop 0x0043fa70 0x1000 + 4450928

56 com.adobe.Photoshop 0x00444581 0x1000 + 4470145

57 com.adobe.Photoshop 0x00789fde 0x1000 + 7901150

58 com.adobe.Photoshop 0x0078a73e 0x1000 + 7903038

59 com.adobe.Photoshop 0x00440cd6 0x1000 + 4455638

60 com.adobe.Photoshop 0x00787371 0x1000 + 7889777

61 com.adobe.Photoshop 0x007876c9 0x1000 + 7890633

62 com.adobe.Photoshop 0x00440978 0x1000 + 4454776

63 com.adobe.Photoshop 0x0044453f 0x1000 + 4470079

64 com.adobe.Photoshop 0x004c1ef6 0x1000 + 4984566

65 com.adobe.Photoshop 0x004c3301 0x1000 + 4989697

66 com.adobe.Photoshop 0x000688cb 0x1000 + 424139

67 com.adobe.Photoshop 0x000676c7 0x1000 + 419527

68 com.adobe.Photoshop 0x000602ee 0x1000 + 389870

69 com.adobe.Photoshop 0x0006045d 0x1000 + 390237

70 com.adobe.Photoshop 0x00060570 0x1000 + 390512

71 com.adobe.Photoshop 0x00219cd6 0x1000 + 2198742

72 com.adobe.Photoshop 0x00219d31 0x1000 + 2198833

73 com.adobe.Photoshop 0x00003272 0x1000 + 8818

74 com.adobe.Photoshop 0x00003199 0x1000 + 8601



Thread 1:

0 libSystem.B.dylib 0x905c11c6 mach_msg_trap + 10

1 libSystem.B.dylib 0x905c89bc mach_msg + 72

2 ...ple.CoreServices.CarbonCore 0x95dcd56b TS_exception_listener_thread + 155

3 libSystem.B.dylib 0x905f2095 _pthread_start + 321

4 libSystem.B.dylib 0x905f1f52 thread_start + 34



Thread 2:

0 libSystem.B.dylib 0x905c1226 semaphore_timedwait_signal_trap + 10

1 libSystem.B.dylib 0x905f31ef _pthread_cond_wait + 1244

2 libSystem.B.dylib 0x905f4a73 pthread_cond_timedwait_relative_np + 47

3 com.apple.Foundation 0x947db75c -[NSCondition waitUntilDate:] + 236

4 com.apple.Foundation 0x947db570 -[NSConditionLock lockWhenCondition:beforeDate:] + 144

5 com.apple.Foundation 0x947db4d5 -[NSConditionLock lockWhenCondition:] + 69

6 com.adobe.Photoshop 0x00e70db5 0x1000 + 15138229

7 com.adobe.Photoshop 0x00e0c611 0x1000 + 14726673

8 com.adobe.Photoshop 0x00e6f2e0 0x1000 + 15131360

9 com.apple.Foundation 0x947957ed -[NSThread main] + 45

10 com.apple.Foundation 0x94795394 __NSThread__main__ + 308

11 libSystem.B.dylib 0x905f2095 _pthread_start + 321

12 libSystem.B.dylib 0x905f1f52 thread_start + 34



Thread 3:

0 libSystem.B.dylib 0x905c121a semaphore_timedwait_trap + 10

1 ...ple.CoreServices.CarbonCore 0x95e024c3 MPWaitOnSemaphore + 125

2 MultiProcessor Support 0x1ab5f06b 0x1ab29000 + 221291

3 ...ple.CoreServices.CarbonCore 0x95def10b PrivateMPEntryPoint + 56

4 libSystem.B.dylib 0x905f2095 _pthread_start + 321

5 libSystem.B.dylib

I would swap back the original ram and retest to rule out the ram



then the original graphics card and retest



there are a lot of troubleshooting threads for more details and CS3 compatibility

Crash logs are pretty useless to 99% of us here on the forum

No comments:

Post a Comment